It is probably by pure luck that this third Misty Copeland Barbie that replaced the second one that replaced the first one arrived without damage. As you can see in this photo, the doll's box is in the shipping box without any protection from packing materials, even though I requested extra packing materials be used for this one. I was even placed on hold during the call while the associate said she was going to email the shipping department and request the extra packing. Even though they did not follow through with my request, I am happy this ordeal is over.
I will continue to think twice about ordering dolls from Amazon when the condition of the boxes matters, free prime shipping or not.
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